COVID-19 Phase Plan Chart

Restoration of Library Services Phased Plan

Post Covid-19 Pandemic



Burns Lake Public Library closed its doors to the public on March 18, 2020 in order to protect our patrons, volunteers and staff, and to help flatten the curve. We continued to provide services to our patrons through electronic materials, assistance via email and telephone, and offering Curbside Service.

This plan to restore library services towards the new normal is a phased approach allowing for flexibility and scaling to meet changing direction from health authorities as the Covid-19 situation evolves. It considers the risk to vulnerable populations, public health protocols, guidelines from WorkSafe BC, and library budget and resource limitations.

The plan is designed to provide maximum benefit to library patrons, while providing safety and security for staff, volunteers and patrons.

Each phase adds onto the actions of the previous phase. As the phases progress some initial services may be suspended such as takeout service.


Restoration of Library Services Phased Plan- Updated and ratified

We have now entered into Phase 4 of our plan. As the situation continues to evolve, so will some of our services. We do not have in library programs or study areas available as of yet, due to the spike in COVD-19 cases in the Northern Health Region. Refer to the Phase Plan Chart for more detailed information. If you have any questions contact the Burns Lake Public Library at 250-692-3192.


Document “A”

Burns Lake Public Library

Procedures Policy during COVID-19 pandemic.


As the situation with COVID-19 continues to evolve,  the Burns Lake Public Library wants to reassure the public that the health and safety of our patrons and staff are of primary concern. We know that reading can bring comfort in uncertain times, and our team is committed to maintaining the availability of books, audiobooks, DVD’s, CD’s, and puzzle exchange options.

The full-time staff continue to work in the building with enhanced health and safety procedures, and keeping the recommended social distance. We continue to monitor the situation and follow the guidelines of public health officials.

We recognize how important clear and transparent information is, so we are posting regular updates on our social media to inform the public about COVID-19 related protocols and procedures.

As of March 24, 2020, library staff has implemented the Curb-Side Service to the public.


Curb-Side Service Procedure:

  • Patron requests items (books, DVD’s, video games and puzzles) via phone, online, email or Facebook message
  • Staff gathers requests, checks them out to patrons and package in new brown paper bags
  • Staff calls patron to confirm pick up day or Southside drop and informs patron of procedure for pick up
  • Patron will then call if they have a cell phone from the parking lot and a staff member will take the package out to the patron, or the patron will come in and pick up their package at the counter
  • Staff member washes or sanitizes their hands immediately on returning inside and after each transaction with each patron


Document “B”

Patron Face Mask Use within Burns Lake Public Library

November 20, 2020


In keeping with information delivered by the British Columbia Provincial Health Officer on November 19, 2020, Burns Lake Public Library will move from expecting the wearing of face masks in indoor and enclosed spaces to mandatory masks required in public spaces.  The wording “Masks required to be worn in the Library – Masks Mandatory” will be used in forthcoming signs and communications.  In the event that a patron doesn’t have a face mask, one will be provided by the Library.

Both the BC Centre of Disease Control (BCCDC) and World Health Organization (WHO) have indicated that the use of masks where physical distancing is not possible can prevent or reduce the spread of droplets created from the wearer to others around them. This added protective measure aligns with Burns Lake Library’s safety protocols as outlined in the “Burns Lake Public Library Restoration of Library Services and Safety Plan.” It also demonstrates vigilance in our actions and our practices across our community and our organization.

Please note: some individuals, such as those with conditions that affect their breathing and young children (see below) are unable to or not advised to wear a mask. We will treat everyone with the utmost respect.

Exceptions from use of face masks

  • Person who is less than 12 years old of age
  • Person who is unable to wear a mask because of:

(i)    a psychological, behavioural or health condition, or
(ii)   a physical, cognitive or mental impairment;


 BC Centre for Disease Control guidance regarding masks and children

  • Masks are not recommended for children under the age of two, but should be encouraged for children aged two to 12 in public settings. Children over 12 must wear a mask in a public indoor space, unless they are exempt.
  • For young children over the age of two, masks are generally not recommended as they can be irritating and may lead to increased touching of the face and eyes.